Is Google down?
Problem-solving your Interweb.
When your car won’t start, the first thing you would do is call a breakdown service, and rightly so. After all, you wouldn’t call the main roads department or check if your neighbour’s car is working to figure out what’s wrong. But when your email stops working, it is connected to a number of things that need to be checked before you throw your arms in the air and declare the Internet is broken.
There are a few simple things you can and should do before calling your web developer when a web site or email problem occurs. The whole Internet thing is incredibly complex, in fact, I’m not even sure that anyone actually knows exactly how it all works. It just does. I think, if enough people want something to work, it just will. (Possibly another reason why I should not be your first port of call in a crisis.)


